FAQs
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Admin Office Hours: Monday- Friday 8:30am – 5pm.
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Age Requirements: Anyone who has celebrated their 2nd birthday requires a ticket to attend an event unless otherwise stated by the show.
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Bag Policy: No oversized bags including full-sized backpacks and duffle bags are allowed.
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Box Office Information: The main box office is open for ticket sales Monday – Friday 8:30 am-5:00 pm and one hour before events.
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Door Opening: The time of door opening varies depending on the show. However, it is usually 1 hour before showtime.
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Dress Code: There is no specific dress code for Patriot Hall.
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Drop Off: The roundabout located in front of the exterior box office is a drop-off location for the night of the show.
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First Aid: On event nights we have a first aid kit located in the box office. Please ask for assistance if needed.
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Lost and Found: If you have lost an item please contact the box office at 803-436-2260. Our lost and found is located in the Day-Time Box Office.
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Outside Food and Beverage: No outside food and beverage allowed.
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Over-the-Phone Ticketing: There are no over-the-phone purchases. Please visit the Box Office in person or order online through our website.
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Photography: Professional photography and videography is prohibited.
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Re-Entry: There is no re-entry into the building.
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Refunds: There are no refunds for tickets purchased.
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Smoking Policy: Patriot Hall has a no-smoking policy enforced.
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Strollers: There are no strollers allowed inside the theatre. If you bring one into the lobby area please find an usher so that you can safely park it in an area where it is out of everyone’s way.
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Wheelchair Accessibility: We offer accessible seating on the Orchestra levels, as well as limited mobility transfer seats throughout the entire theatre.

